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Fast and reliable property insurance claims

Helping clients recover quickly after a property loss is our top priority.

We empower partnerships

From the moment you become an FM client, we build a proactive claims plan and a partnership tailored to your business.

Our in-house adjusters are empowered to settle your loss, enabling rapid response times, advance payments and continuous, personalised support to minimise disruption and get your business back in operation quickly.

Why businesses trust FM for claims

15+years of claims experience on average across our claims professionals
30claims offices, speaking more than 25 languages on six continents
A+AM Best rating (Superior). Fitch rates FM AA (Very Strong) and S&P Global AA-.

Claims support you can rely on

  • Fast-track claims. Technology expedites small claims and supports clients during large losses.
  • Specialised cargo claims. Dedicated support for cargo-related losses, for fast resolution and minimal disruption to your supply chain.

Simplify property claims with the FM Portal

  • Submit new loss notifications in minutes
  • Upload supporting documents and photos securely
  • Generate loss history on demand
  • Track claim progress and payment status in real time
  • Expedite qualifying losses with the fast-track process